No Upfront CAPEX
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Improved Capability
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Improved Agility
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Demand Aligned Services
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Significant Reduction in Time, Effort & Costs
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MOBILE TESTING SERVICES
The move to adopt the new world evolution of customer mobile applications is ever at the forefront of most organisations IT strategies. However, for the most senior delivery manager through to the CIO and CTO's of organisations the very concern for most customers when looking at the adoption of Mobile Solutions is that it will add significant financial, resource and cost overheads to their often constrained IT support and maintenance budgets. In addition to this the ability to turn IT changes around quicker and against more complex and ever increasing numbers of media devices and platforms is a real challenge of today's IT groups.
Key Customer Challenges - Why Testing Mobile
The momentum and subsequent client implementation and ongoing support journey of NEW technology adoption, Continuous Testing, Agile Delivery and DevOps has never been more critical to get right and manage costs to enable organisations to keep pace with the level of fast moving device releases, technical and market changes.
Building on-premises test capability - People, Tools and Infrastructure can often be slow, with long lead and productive lead times and expensive. The challenge of adopting and maintaining Mobile solutions usually brings with it the follow areas of concern:
The momentum and subsequent client implementation and ongoing support journey of NEW technology adoption, Continuous Testing, Agile Delivery and DevOps has never been more critical to get right and manage costs to enable organisations to keep pace with the level of fast moving device releases, technical and market changes.
Building on-premises test capability - People, Tools and Infrastructure can often be slow, with long lead and productive lead times and expensive. The challenge of adopting and maintaining Mobile solutions usually brings with it the follow areas of concern:
- Increased burden on IT in keeping solutions and technology platforms aligned
- Increases the overhead of development and testing
- Increased delivery lead times, change to be reflected across traditional & additional mobile platforms
- Level of IT spend required for additional IT delivery capability and testing
- Fast moving pace of devices means continued shifting wave of technologies to support
- Increased overhead to setup additional infrastructure (Test machines or Test Cells) along with more tools
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Customers are often struggling to answer the following questions...
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Our Mobile Testing Services Offerings
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PinnacleQM Service Solutions that Address the Challenges
Test Service Platform in the Cloud
PinnacleQM's industry leading Test Services Platform is utilised as part of our delivery within a wide number of our Managed Test Services. Providing customers access to a world class solutions in a scalable platform and using a catalogue of test tools, test accelerators, frameworks and capabilities to support all our customers application, system, internet, mobile or device testing requirements.
PinnacleQM's industry leading Test Services Platform is utilised as part of our delivery within a wide number of our Managed Test Services. Providing customers access to a world class solutions in a scalable platform and using a catalogue of test tools, test accelerators, frameworks and capabilities to support all our customers application, system, internet, mobile or device testing requirements.
Leading the market in Testing as a Service
Wanting all the benefit of professionally delivered scaleable testing services, without the headache and ongoing cost of tools, environments and maintenance? PinnacleQM's range of Testing as a Service offerings leverage's our cloud test services platform and the leading Mobile Test tools which enables us to support the hosting of client test environments.
Device Lab via the PinnacleQM Test Service Platform
Customers no longer need to guess which devices their customers are using, no longer have to purchase a large number of devices on a constant change cycle, test against every device possible. PinnacleQM through its "mSight" monitoring services can provide invaluable information on what devices are being used to access your mobile content and what the their user behaviors are. In addition to this PinnacleQM is then able to target the focus of testing and the devices required, we can then switch on these devices within the Device Laboratory, execute the tests and end the sessions - thus you only pay for the time when testing is being conducted.
Customers no longer need to guess which devices their customers are using, no longer have to purchase a large number of devices on a constant change cycle, test against every device possible. PinnacleQM through its "mSight" monitoring services can provide invaluable information on what devices are being used to access your mobile content and what the their user behaviors are. In addition to this PinnacleQM is then able to target the focus of testing and the devices required, we can then switch on these devices within the Device Laboratory, execute the tests and end the sessions - thus you only pay for the time when testing is being conducted.
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PinnacleQM's Test Tools Platform Provides customers access to all the industry leading test tools with no upfront purchase costs for licences. Is a scalable and flexible platform that ramps up and down to meet your business demands, is catalogue driven so clear pricing is known upfront. Tools include everything to manage requirements, testing, conduct automation, performance testing, emulation and service visualisation, monitoring. We are able to support testing of customer interof performance test and monitoring tools along with globally available load Injectors that can scale as required. |
PinnacleQM Test Environment and Data Services
Test environment and data management has long been a problem for customers globally. Even the largest of organisations struggle with environment contention, lead times and ensuring environments are configured and scaled as required for the testing to be conducted.
With PinnacleQM Test Environment Management & Data Services we provision the amount of resources needed for specific test environment requirements. If more is required for testing of production volumes the environments are scaled up. If testing on a specific product or environment is not required for a period of time, we can simply just turn them off, thus saving reducing cost.
Test environment and data management has long been a problem for customers globally. Even the largest of organisations struggle with environment contention, lead times and ensuring environments are configured and scaled as required for the testing to be conducted.
With PinnacleQM Test Environment Management & Data Services we provision the amount of resources needed for specific test environment requirements. If more is required for testing of production volumes the environments are scaled up. If testing on a specific product or environment is not required for a period of time, we can simply just turn them off, thus saving reducing cost.
Customer Benefits
Enablement
We provide the means via our services, experience, people and tools the means to implement and deliver upon your mobile strategy. In addition, providing a stable service capability that scales in the most cost effective way to help customers maintain mobile investment.
It does not matter whether you are wanting to improve the mobile customer experience on your existing website, or implement new mobile services, or role out a new mobile network and devices - we have the experience and services to deliver this.
We provide the means via our services, experience, people and tools the means to implement and deliver upon your mobile strategy. In addition, providing a stable service capability that scales in the most cost effective way to help customers maintain mobile investment.
It does not matter whether you are wanting to improve the mobile customer experience on your existing website, or implement new mobile services, or role out a new mobile network and devices - we have the experience and services to deliver this.
The MOST Comprehensive Testing Services Solutions Available
PinnacleQM provides its customers with the testing services experience, capability tools, people, platforms and pricing models that are second to none.
Whether you are wanting critical end user data from our monitoring service, managed testing services, wanting tooling solutions as a service, or "On Demand" delivery of mobile regression testing or mobile test environment management services - PinnacleQM is the independent test services leader in APAC.
PinnacleQM provides its customers with the testing services experience, capability tools, people, platforms and pricing models that are second to none.
Whether you are wanting critical end user data from our monitoring service, managed testing services, wanting tooling solutions as a service, or "On Demand" delivery of mobile regression testing or mobile test environment management services - PinnacleQM is the independent test services leader in APAC.
Eyes Wide Open - the Ongoing Cost and Maintenance
With no up front CAPEX, service components including (defined monthly service charges, unit pricing, service catalogues, flex and SaaS On Demand). All delivered via a service platform with customer real time dashboards and an automation service solution to enable test coverage execution in hours not months, PinnacleQM has the solutions to answer your Mobile delivery challenges.
We work with our customers to define and continually tweak their ongoing services road-map and KPI's whilst driving to provide ongoing savings over and beyond current spend levels through customers existing delivery models. Open communication, solution, planning and visibility in delivery reporting ensure our customers know exactly where they are spending and significantly saving from using our services.
With no up front CAPEX, service components including (defined monthly service charges, unit pricing, service catalogues, flex and SaaS On Demand). All delivered via a service platform with customer real time dashboards and an automation service solution to enable test coverage execution in hours not months, PinnacleQM has the solutions to answer your Mobile delivery challenges.
We work with our customers to define and continually tweak their ongoing services road-map and KPI's whilst driving to provide ongoing savings over and beyond current spend levels through customers existing delivery models. Open communication, solution, planning and visibility in delivery reporting ensure our customers know exactly where they are spending and significantly saving from using our services.
Our Experience in Mobile Testing
PinnacleQM and it's people have a long and successful proven track record of delivering Test Consultancy and Mobile Testing Services. The history of this capability started with the earliest mobile phones providing call and SMS functionality only, through feature functionality, to web enabled consumer devices and networks to the now expansion of the mobile applications space. Below outlines some of our proud and fond delivery experiences:
Mobile Testing with Network Providers
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Working with service providers such as:
Vodafone, Orange, Hutchinson Telecom (3), O2, T-Mobile, Virgin Mobile, TeliaSonera, Telekom, Elisa, Deutsche Telekom, Telenor. Testing on Mobile Networks: 2G, WAP Gateway, 2.5GPRS, 3G, 3.5G & 4G |
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Network Provider Testing:
Delivering testing services to the Mobile Service Providers for their internal business systems + their customers Online Services via Web and Mobile Devices. Mobile Billing, Payments, Mobile Wallet and Mobile Pay, Products & Functionality, Mobile Games Testing, Device Compatibility Testing. Network Testing Services - Including Network Performance Testing, Optimization and Tuning, Roaming, Service Continuity, Device Field Testing, DR & Fail Over Testing. Worked on the development and testing of Next Generation networks, network and system enhancements, service offerings, devices, coverage and capabilities Network Labs - Implementation of an 10 year environment management service. "Full Scale" LIVE replica Network used as a Mobile Service Prototyping and Staging Environment, Implementation of Test Cells, delivery of Managed Testing Services for BAU (Support and Maintenance). Further extended the service and ROI to common tools platform for test tools platforms and test cells for internal business systems test service delivery. |
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Testing with the Device Manufactures
Working with Device Manufactures:
Nokia, Motorola, Ericsson, Microsoft Mobile, HTC, NEC, Sony, Apple, Blackberry, Sony Ericsson
Mobile handset testing services:
New feature functionality, usability, and continuation of service, streaming media, traditional handsets, PDA, Smart Device, embedded software devices; Implementation Service and BAU (Support and Maintenance) Services
Nokia, Motorola, Ericsson, Microsoft Mobile, HTC, NEC, Sony, Apple, Blackberry, Sony Ericsson
Mobile handset testing services:
New feature functionality, usability, and continuation of service, streaming media, traditional handsets, PDA, Smart Device, embedded software devices; Implementation Service and BAU (Support and Maintenance) Services
Mobile Testing & Customer Industries
Engaged to provide delivery management and testing into the below Business Organisations. Solutions included implementation of their new mobile technologies and offerings, implementation of Mobile Testing Services into these industries or wider Testing services for organisations BAU (Support and Maintenance) including that of mobile solutions.
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Software Organisations & Mobile Application Developers
Software Development Organisations:
SAP, Oracle, Microsoft, implementation of software via a mobile solution. Ongoing testing services for Software implementation, development and BAU (Support and Maintenance).
Mobile App Development Organisations:
Internet to mobile application conversion, mobile application testing services, independent testing certification services, customer new product services, mobile application development for billing and payments, retail payments, Implementation Services and BAU (Support and Maintenance) Services.
Test Tool Companies:
Proof of concepts, customer solutioning and consultancy and next generation product development.
SAP, Oracle, Microsoft, implementation of software via a mobile solution. Ongoing testing services for Software implementation, development and BAU (Support and Maintenance).
Mobile App Development Organisations:
Internet to mobile application conversion, mobile application testing services, independent testing certification services, customer new product services, mobile application development for billing and payments, retail payments, Implementation Services and BAU (Support and Maintenance) Services.
Test Tool Companies:
Proof of concepts, customer solutioning and consultancy and next generation product development.
Our Mobile Test Tools Partners
PinnacleQM works with many of the industries leading tooling and technology companies, to provide integrated tooling solutions that when combined with our services and specialist resources provide our clients with measurable value. With ever increasing numbers of customers moving there online presence and organisational offerings via mobile devices solutions, PinnacleQM has been able to leverage its vast experience and solutions to provide a market leading customer enabler.
PinnacleQM is very PROUD to partner with the leading Mobile Testing Tools providers.
Packed into our Mobile Testing services to ensure the very best possible customer service outcome, the partners below that PinnacleQM works with and utilise their tooling solutions upon our Test Services Platform. No matter the mobile application, the device technology that requires testing we are sure to have the expertise, solution and tools to deliver the best possible service!
PinnacleQM is very PROUD to partner with the leading Mobile Testing Tools providers.
Packed into our Mobile Testing services to ensure the very best possible customer service outcome, the partners below that PinnacleQM works with and utilise their tooling solutions upon our Test Services Platform. No matter the mobile application, the device technology that requires testing we are sure to have the expertise, solution and tools to deliver the best possible service!
Mobile Testing - we have the Right Tools for the Job
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Test ToolsCloudTest, TouchTest, mPulse
Provides functional test automation, real time analytics and performance testing of mobile applications, devices and the infrastructure |
Partnership FeaturesPartners in Mobile Testing Services. SOASTA vendor tooling solutions + global device labs are available packaged into PinnacleQM Mobile Testing Services. This tool set and capability is available in our Service Catalog and can be consumed upon a Core, Flex and "On Demand" basis via our Test Service Platform on the Cloud.
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Test ToolsSilk Mobile
Provides functional test automation, real time analytics and performance testing of mobile applications, devices and the infrastructure |
Partnership FeaturesPartners for ALL of the Microfocus Test Portfolio of tools. For Mobile Testing Services Microfocus vendor tooling solutions are available from our defined service catalog of service consumption options. Delivered via our Test Service Platform on the Cloud Microfocus tools are Packaged into PinnacleQM's Mobile Testing Services and are available upon a Core, Flex and "On Demand" basis.
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Test ToolsHP Mobile Center - HP AppPulse Mobile, LoadRunner, UFT, Network Visualisation, Sprinter, ALM, Anywhere
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Partnership FeaturesPartners for ALL the of the HP Test Portfolio of tools. HP Mobile Center is an extension of the HP tool set specifically for for Mobile Testing. PinnacleQM offers HP tooling solutions from our defined service catalog of service consumption options and are delivered via our Test Service Platform on the Cloud. PinnacleQM's Mobile Testing Services using HP tools are available upon a Core, Flex and "On Demand" basis.
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Test ToolsCQ Lab - Manual Test, Automation, Performance Testing, Monitoring & Device Labs
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Partnership Featuresperfecto-mobile tooling solutions, or integrated with other third party tooling can be packaged with a global device lab service. All are available packaged into PinnacleQM Mobile Testing Services.
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We also have experience of using and have access to specialist mobile network test and monitoring tools if needed. These can be enabled via the PinnacleQM Service Platform for Network specific testing solutions and services.
CLOUD - Doing it Right
Strategy and Delivery via cloud should be as with all IT adoption strategies, a considered and managed transition, with a clear understanding, of the vision, road map for adoption along with security and quality controls.
PinnacleQM has taken all the risk and trouble out of CLOUD adoption for our testing customers by having established and built a leading Test Services Platform that provides large scalability and access to a comprehensive library of tool sets.
PinnacleQM are able to deliver a comprehensive portfolio of services thanks the reliability and scalability of its solutions partner AWS (amazon web services).
Follow the AWS logo for more information on their CLOUD hosting offerings.
For further information on how PinnacleQM's offerings and services can enable your organisation to benefit from the Cloud follow the link below: