REQUIREMENTS AND QUALITY ASSURANCE (RQA)
Deliver Successfully - deliver good quality, On Time and to Budget...Repeatedly!
Start the delivery process as you mean to go on with concise and testable Requirements Validation.
It takes more than good structured testing to ensure an IT program is successful. It takes dedication, leadership, processes and a quality culture of doing it right the first time. That's where Pinnacle can help. Our portfolio of full life cycle services ensure that you not only drive Quality and Efficiencies from the start of the program but guarantee to cut delivery time, cost and wasted effort.
Defects are introduced from the beginning, catch them early:
Start the delivery process as you mean to go on with concise and testable Requirements Validation.
It takes more than good structured testing to ensure an IT program is successful. It takes dedication, leadership, processes and a quality culture of doing it right the first time. That's where Pinnacle can help. Our portfolio of full life cycle services ensure that you not only drive Quality and Efficiencies from the start of the program but guarantee to cut delivery time, cost and wasted effort.
Defects are introduced from the beginning, catch them early:
- On average 64% to 85% of defects are introduced during design and at the Requirements phase
- 30+% of overall time & budgets could be saved from concise and accurate documentation of requirement definitions.
There has been many notable published reports with supporting data on the true cost of defects. The National Institute of Standard Technology (NIST) in 2002 stated:
"On average the time required to fix one defect in production is 15 hours as compared to a maximum of 5 hours in the coding stage"
Table Source - The Systems Science Institute at IBM, available online
"On average the time required to fix one defect in production is 15 hours as compared to a maximum of 5 hours in the coding stage"
Table Source - The Systems Science Institute at IBM, available online
The Defect Pareto chart summaries the root cause analysis conducted. Presentation of defects found is classified by type and by the highest frequencies in which they occurred.
The data in the chart re-iterates the findings that the highest levels of defect are being introduced in the earliest phases of the delivery life cycle.
From real world delivery experience with several hundred international clients PinnacleQM would also suggest that there is a noticeable level of defects that are attributed to Environment Management Configuration, Data Challenges and Complex Integration.
The data in the chart re-iterates the findings that the highest levels of defect are being introduced in the earliest phases of the delivery life cycle.
From real world delivery experience with several hundred international clients PinnacleQM would also suggest that there is a noticeable level of defects that are attributed to Environment Management Configuration, Data Challenges and Complex Integration.
What PinnacleQM can offer you...
In an effort to significantly reduce the cost and impact of defects and solution design issues from the beginning it is imperative that project, vendor, business user or technical requirements are concise and non ambiguous. PinnacleQM’s portfolio of "Requirements Validation" offerings are delivered using Independent Review, Audit Criteria and Documentation/ Compilation using our developed SMARTT framework.
In an effort to significantly reduce the cost and impact of defects and solution design issues from the beginning it is imperative that project, vendor, business user or technical requirements are concise and non ambiguous. PinnacleQM’s portfolio of "Requirements Validation" offerings are delivered using Independent Review, Audit Criteria and Documentation/ Compilation using our developed SMARTT framework.
PinnacleQM offers customers support in delivery and improving their Requirements via the following service offerings:
- Requirement Validation
- Requirements reviews
- Requirements migration to SMARTT
- Requirements management
- Requirement defined and built (also available for Agile projects)
PinnacleQM's range of QA enablement Services
For many years several key industries have pioneered and developed QA practices that have been used to ensure an improved quality of output. Within recent years there has seen a significant global shift in the IT industry to strive for more agility in delivery, use of outsourcing and multi vendor engagements along with the adoption of continual development practices. Although many of the these delivery initiatives aid to drive a customer cost saving, often it has been at the cost of quality of delivery. With increased levels of defects and rework, delivery issues and suppliers/ vendors failing to deliver what was required to any defined SLA’s and standards. It has become critical for QA process to move with the times, it is no longer sufficient nor a good use of budgets to only play lip service to check list and arbitrary entry and exit criteria.
QUALITY BUILT IN (QBI), the next level in Lean QA Delivery
The goal for successful QA in modern IT delivery is to build quality into delivery processes. These quality controls are then independently tracked, monitored and used to validate the savings received from significant improvements in delivery time, budget, quality, reduce cost of re-work and to ensure that all areas of your program are delivering consistently to defined standards.
Interested in talking to PinnacleQM further regarding our Requirements & QA Services, click below to contact us.